Account Terms
Rules for opening, using and closing your account, including age verification and identity requirements.
LEGAL REFERENCE
How 3pati operates for Pakistan
We've built our legal structure around your account security, payment verification and dispute resolution. Every transaction through JazzCash, Easypaisa, SadaPay and Raast is processed within Pakistan's payment rails...
Account SecurityPayment VerificationDispute ResolutionData Protection
Our legal operating terms
3pati operates as a gaming platform accessible in supported regions where local law permits. We comply with payment processor requirements for JazzCash, Easypaisa, SadaPay and Raast transactions, and maintain records of all account activity for verification purposes. Your deposits and withdrawals are processed through licensed payment gateways, and we retain transaction history for dispute resolution. Account access requires identity verification to prevent
fraud and money laundering. We do not operate in jurisdictions where online gaming is prohibited, and we reserve the right to restrict access where regulatory status is unclear.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
LEGAL SUPPORT
How to reach our legal team
Team online
Email Support
Send account disputes, payment queries or legal questions to our support inbox. We respond within 24 hours on weekdays with documentation and resolution steps.
Live Chat
Chat with our support team during operating hours for immediate clarification on account terms, payment holds or verification requirements.
Account Settings
Review your legal agreements, payment history and account restrictions directly in your settings panel. Download transaction records anytime for your records.
TRUST SIGNALS
How we earn your confidence
Encryption Standard
All account data and payment information is encrypted using industry-standard protocols. Your login credentials and transaction details are never stored in plain text on our servers.
Payment Processor Compliance
We partner with licensed payment gateways for JazzCash, Easypaisa, SadaPay and Raast. Each transaction is verified against anti-fraud rules before clearing to your account.
Transaction Transparency
Every deposit, withdrawal and game round is logged with timestamps. You can download your full transaction history from your account dashboard at any time.
Dispute Resolution Process
If a transaction is disputed, we investigate within 48 hours using payment processor records and game logs. Resolutions are documented and sent to your registered email.
Account Verification
We verify your identity once during account creation to prevent fraud and comply with payment processor requirements. Verification is quick and protects your account from unauthorized access.
Withdrawal Security
Withdrawals are processed only to the payment method used for your deposit. This prevents account takeover and ensures funds reach only you.
CONSISTENCY ACROSS PAGES
What our legal pages cover
Payment Policy
How deposits and withdrawals work through JazzCash, Easypaisa, SadaPay and Raast, including processing times and limits.
Game Rules
How each game type operates, including odds, payout mechanics and dispute procedures for individual rounds.
Data Privacy
How we collect, store and protect your personal information, and what rights you have over your data.
Dispute Resolution
Steps we follow when you report a transaction error, missing funds or account access issue.
Restricted Activities
Activities that violate our terms, including fraud, collusion and use of automated tools or bots.
Jurisdiction Notice
Regions where 3pati operates and where access may be restricted based on local gaming laws.
What defines our legal approach
Pakistan-First Design
Our legal framework is built around Pakistan's payment ecosystem. JazzCash, Easypaisa, SadaPay and Raast are integrated directly into our account flow.
Transparent Fees
All deposit and withdrawal fees are shown before you confirm. No hidden charges appear after your transaction is processed.
Fast Verification
Identity verification takes minutes, not hours. Once approved, your account is ready to deposit and play immediately.
Clear Game Odds
Every game displays its payout percentage and house edge before you play. Odds are consistent across all sessions and devices.
Account Control
You can view your balance, transaction history and account restrictions anytime. Pause or close your account from settings without contacting support.
Multi-Device Access
Your account works on desktop, mobile and tablet. Legal terms and account restrictions apply equally across all devices.
Legal questions answered
Contact our support team with your transaction ID and reason for dispute. We investigate using payment processor records and game logs within 48 hours. If the dispute is valid, we reverse the charge or credit your account. You'll receive documentation of our findings via email.
Your data is encrypted during storage and transmission. We do not share your information with third parties except payment processors required to process your deposits and withdrawals. You can request a copy of your data or ask for deletion by contacting support.
No. Withdrawals are processed only to the payment method used for your deposit. This protects your account from unauthorized access and complies with anti-fraud standards. If you need to change your payment method, contact support.
You can close your account anytime from your settings. Any remaining balance is withdrawn to your registered payment method within 5 business days. Closed accounts cannot be reopened, but you can create a new account after 30 days.
We verify your identity during account creation and monitor transactions for suspicious patterns. Deposits and withdrawals are processed through licensed payment gateways that apply their own fraud checks. Large transactions may require additional verification.
3pati operates in supported regions where local law permits online gaming. Access is restricted in jurisdictions where gaming is prohibited. If your region is blocked, you'll see a message during login explaining the restriction.
Withdrawals to JazzCash, Easypaisa, SadaPay and Raast typically clear within 1-3 business days after approval. Processing time depends on your payment provider. You can track your withdrawal status in your account history.